Brandi Stankovic of MSA is participating in the CO-OP Financial Services Webinar about Millennials and Consumer Education. Join us:
Wednesday, January 28 at 11am Pacific
Click Here to Register.
Are you teaching members what they need to know? Member education is taking on a new urgency with the constant introduction of new products and technology, such as Apple Pay and EMV, and a rising generation of members seeking financial literacy.
How can credit unions present critical information that is lively and learnable?
How do you create financial literacy tools that truly engage?
Join us for a live webinar on Wednesday, January 28 at 11am Pacific / 2pm Eastern, featuring CO-OP’s Senior Manager of Market Analysis, Ryan Zilker in conversation with credit union leaders who will share their strategies and successes. They’ll unpack the new need for member education and discuss brand new ideas for making your “member ed” memorable. Additionally, we'll feature tools to help educate your members on new technology, such as Apple Pay and EMV.
Dr. Brandi was more than just professional in these presentations – she was a rock star. I have never seen anyone that can compete with her for the amount of energy and enthusiasm she brings to the presentation. She made you feel like you were having a conversation with her. (Even though the lines were muted and she was the only one speaking.) Her presentations as you can see from the slides that I sent over are very visual, and thus keep you engaged throughout. I attached a screen shot from the last webinar presentation where listeners described her as “very inspirational.” That really did sum it up.
On a behind-the-scenes level as the producer of these three webinars, she was a joy to work with. Always having her information and presentations ready well in advance. Being on time for practice sessions. And just the most pleasant person to interact with. As you can tell – I’m a big fan and wanted you to know how tremendous she was. We even had a glitch in our last presentation, where the slides froze up right before we were to start. We tried everything to make it work, but in the end had to switch to an alternate way to do the presentation – sharing my desktop. I thus forwarded her slides for her while she talked. Even with these hiccups – Brandi excelled.
If we ever have the chance to work with MSA and Brandi in the future – I wholeheartedly recommend we take that opportunity!
Micah J. Parker
CO-OP Financial Services
With a commitment to customer service, CU Direct is working with MSA to review key programs and client interfaces to enhance the educational experience. Knowing that their customers are focused on their members, CU Direct believes in creating business partnerships by listening to their client feedback, objectively analyzing their service delivery and building upon their organizational foundation of service.