Groundbreaking Partnership Launches Inspiring Cooperative Innovation

Credit Union Shared Services (CUSS™), The UNDERGROUND

Groundbreaking Partnership Launches Inspiring Cooperative Innovation

Digital Align and Mitchell, Stankovic & Associates’ UNDERGROUND CUSS™ Initiative Ignites Credit Union Transformation

For more information please contact Zach Christensen.

Boulder City, NV—September 3, 2025—In a dynamic move set to revolutionize the credit union industry, Digital Align, a trailblazer in automation and AI solutions for financial institutions, has partnered with Mitchell, Stankovic & Associates’ UNDERGROUND, launching the Credit Union Shared Services (CUSS™) initiative tool kit!

Mitchell, Stankovic & Associates (MSA) is globally renowned for empowering credit unions through visionary leadership, strategic planning, and forward-thinking collaboration. Their CUSS™ initiative was launched in response to an UNDERGROUND working group identifying four major pain points for credit unions: Leadership Succession, Operational Expenses, Legacy Tech and Retirement Planning. MSA has identified solutions that will reshape cooperative innovation, offering small and midsize credit unions, a path forward instead of merger mania!

Digital Align’s mission is a perfect match. The UNDERGROUND challenges the status quo, tackles industry roadblocks, and delivers actionable solutions—exactly what Digital Align delivers with AI – automating process improvement, reducing operational expenses. Through CUSS™ this powerhouse partnership will offer credit unions nationwide workflow transformation, boosts in productivity, tailored automations and real-time analytics for organizational efficiency.

Susan Mitchell, CEO of MSA, shared her excitement: “Digital Align is a game-changer for credit unions striving to modernize, grow and reduce expenses. They bring innovation to life! Their advanced solutions are a critical addition to our CUSS™ model and just may be an equalizer for all credit unions.”

The partnership’s impact is already making headlines:

Automated 45 mortgage, HELOC, and REFI loan processes—driving fivefold volume and growth.
Streamlined risk and compliance workflows—boosting efficiency and reducing indirect loan risk.
Saved over 1000 hours monthly, freeing staff for high-value roles and lifting morale.

Credit unions face mounting pressure to deliver top-tier member experiences while managing costs. By teaming up with DASO AI and MSA’s CUSS™ initiative, we’re making intelligent automation accessible to every credit union, regardless of size—accelerating transformation across the board. — Rajesh Patil, CEO of Digital Align

This exciting collaboration will challenge industry conventions, break down barriers to growth, and equip credit unions with the insights and tools needed to thrive in a rapidly changing digital landscape. Don’t miss your chance to be part of the UNDERGROUND on October 25, 2025, at The Venetian in Las Vegas, NV.

Reserve your place and witness the future of credit union innovation!

Mitchell, Stankovic & Associates (MSA) mission is to stand up for issues that will make a difference to a diverse world of people, the bottom line for credit unions and change member lives globally. With 30 years of innovative consulting services, our clients smile when asked about MSA because we are true partners, reaching beyond what is, to what can be. MSA believes that credit unions have a social purpose, and its advisory services emphasize doing the right thing as good business, garnering sustainable growth, and relevance within the market. This includes introducing the Credit Union Shared Services (CUSS™) Model for modernized technology, fractional leadership, cooperative services, and innovative retirement programs.

Serial entrepreneurs, MSA consultants have founded industry initiatives like the Underground Movement, Global Women’s Leadership Network, CU Pride, HRD Network and are volunteers with Worldwide Foundation and Via Stella Foundation.

Digital Align Inc. is a leading automation intelligence company focused on transforming operations for financial institutions through cutting-edge AI and automation solutions. By seamlessly aligning technology with strategic business goals, Digital Align enables organizations to drive efficiency, reduce operational friction, and accelerate growth. With a deep commitment to innovation and measurable outcomes, Digital Align empowers clients to achieve scalable, sustainable performance in an increasingly digital world.