Effective Date: May 21, 2026 Last Updated: May 21, 2026

Mitchell Stankovic & Associates (“MSA,” “we,” “us,” or “our”) operates the website https://mitchellstankovic.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, submit forms, subscribe to our communications, leave comments, or interact with our content.

We are committed to protecting your privacy and being transparent about our data practices.

1. Who We Are

Mitchell Stankovic & Associates is a strategic consulting firm specializing in credit union leadership, governance, innovation, and shared services (including the CUSS platform). Our website provides information about our services, thought leadership, events, and resources for credit union professionals.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact and inquiry forms: Name, email address, phone number, credit union/organization name, job title, and message content when you request information about our consulting services.
• Newsletter and event subscriptions: Email address and subscription preferences when you sign up for UNDERGROUND news, events, or updates.
• Resource downloads: Name, email, and professional information when you download whitepapers or other gated content.
• Comments: Name, email address, website (optional), and comment content (plus IP address and browser information for spam detection).
• Other interactions: Any other information you voluntarily provide through forms or communications.

Information Collected Automatically

• Device and browser information (IP address, browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, referring website, clicks, and navigation patterns)
• Location information (general geographic location derived from IP address)

Cookies and Tracking Technologies We use cookies and similar technologies (including Google Analytics) to enhance your experience, analyze traffic, and improve our Site. See Section 4 for more details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our consulting services
• Send newsletters, event invitations, and updates about the UNDERGROUND movement and credit union industry (you may opt out at any time)
• Analyze and improve our website, content, and services
• Prevent spam and maintain Site security
• Comply with legal obligations
• Personalize your experience on the Site

We do not sell your personal information.

4. Cookies, Analytics, and Tracking Technologies

We use the following types of cookies and tracking technologies:

• Essential cookies: Necessary for basic Site functionality (e.g., security and session management).
• Analytics cookies: We use Google Analytics to understand how visitors use our Site so we can improve content and user experience.
• Functional cookies: Remember preferences (such as comment form details) to improve convenience.
• Third-party cookies: May be set by embedded content (e.g., videos) or services we use.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. For more information about Google Analytics and how to opt out, visit Google’s Privacy & Terms.

5. Third-Party Services

We use trusted third-party service providers to operate and improve our Site, including:

• Google Analytics (website analytics)
• Email and marketing platforms (e.g., for newsletters and event communications)
• Form and spam protection services
• Content delivery and hosting providers

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Our Site may also contain embedded content from third parties (such as videos). These third parties may collect information about you in accordance with their own privacy policies.

6. Sharing Your Information

We may share your information in the following limited circumstances:

• With service providers who perform functions on our behalf (under confidentiality agreements)
• To comply with legal requirements or protect our rights and safety
• In connection with a business transfer (e.g., merger or acquisition)
• With your consent

We do not share your information with third parties for their own marketing purposes without your consent.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Contact form submissions and business inquiries: As long as needed to respond and maintain our business relationship, or as required by law.
• Newsletter subscriptions: Until you unsubscribe.
• Comments: Indefinitely (to maintain context for ongoing discussions), unless you request removal.
• Analytics data: Retained in aggregated, anonymized form.

You may request deletion of your personal information (subject to legal or legitimate business needs).

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and correction: Request a copy of the information we hold about you or ask us to correct inaccurate information.
• Deletion: Request that we delete your personal information (with some exceptions).
• Opt-out of marketing: Unsubscribe from our emails at any time using the link in our communications or by contacting us.
• Cookie preferences: Manage cookies through your browser or any cookie consent tool we implement.

To exercise these rights, please contact us using the information in Section 13. We will respond to verified requests in accordance with applicable law.

California Residents: If you are a California resident, you may have additional rights under the CCPA/CPRA. Please contact us for more information.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Links to Other Websites

Our Site contains links to the CUSS platform (cuss.mitchellstankovic.com and related portals) and other third-party websites. These sites have their own privacy policies. We are not responsible for the privacy practices of any third-party sites. We encourage you to review their policies before providing any information.

11. Children’s Privacy

Our Site is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date and post the revised policy on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Mitchell Stankovic & Associates PO Box 60949 Boulder City, NV 89006

Phone: 855-362-2002 Email: info@mitchellstankovic.com